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Francisco
Sales and Customer Service Professional with diverse experience in hospitality and outdoor retail
Contacto
Competencias
Engaged in closing sales through urgency and effective customer interaction across different retail environments.
Handled incoming calls, responded to product inquiries, and maintained customer profiles efficiently.
Processed customer orders promptly and updated customer profiles as required.
Utilized promotional discounts and strategic interactions at trade shows to enhance sales.
Assisted customers browsing online for deals and completed bookings and purchases.
Educacion
Idiomas
Resumen
Experienced professional in sales, customer service, and event representation with a track record of facilitating bookings, resolving inquiries, and boosting retail sales.
Logros Clave
- Handled multiple hotel bookings through calls for various brands at WHERE AND WHEN AGENTS.
- Assisted customers with product inquiries and processed orders efficiently at TTEC.
- Attended conventions and closed sales with increased discounts for outdoor sporting goods at TRACKER TRUCKS/KAYAK.
Experiencia
Sales
Incoming back-to-back calls for hotel bookings, we book for many different brands., Close sales through a sense of urgency and availability, help customers browse for the best deal online and book it.
Customer Service
Received incoming calls to help customer with product inquiries and concerns., Updated customers profiles and took and processed orders in a timely manner.
Sales
Prepared and attended convention shows like the Fred Hall show in California to sale Kayaks and outdoor sporting goods., Closed sales by providing a greater discount per show only.