Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Francisco
Marketing Specialist with 5 years of digital strategy expertise
Contacto
Competencias
Created engaging multimedia content across platforms to attract target audiences.
Managed social media platforms and executed campaigns to increase followers and engagement.
Analyzed campaign performance metrics to optimize marketing strategies.
Facilitated collaboration among cross-functional teams to ensure timely project delivery.
Educacion
Resumen
Experienced marketing specialist with a focus on digital campaigns and content strategy.
Logros Clave
- Led successful product launch campaigns increasing brand visibility
- Developed content strategies that improved user engagement
- Managed social media accounts, growing followers by 30%
Experiencia
Implementation Manager
Lead the end-to-end onboarding process for new clients, ensuring successful setup and adoption of Nextiva’s services., Manage multiple onboarding projects simultaneously, coordinate with internal teams and run client meetings to align timelines and expectations., Led kickoff calls, remote training, testing, and post-setup troubleshooting., Collaborated across departments to meet project deadlines.
Onboarding Specialist - Temporary Assignment
Facilitated onboarding sessions for new hires to ensure a smooth transition into their roles by providing comprehensive training on essential systems and tools., Conducted pre-training meetings to introduce fundamental troubleshooting steps, familiarize employees with the ticketing system, and grant necessary system access., Delivered clear and structured SOPs to establish a strong technical foundation before formal training., Organized biweekly follow-up meetings to assess progress, address concerns, and reinforce key concepts.
IT Analyst
Part of the IT team responsible for the operation, support and maintenance of the Corporate Infrastructure., Managing and optimizing the database and CRM for different projects., Provided software support through ticket resolution.
Technical Support Specialist
Provided remote technical support to Nextiva customers, resolving issues in admin portals, configuring call flows, network issues, device setup and assisting with account management., Gained hands-on experience in troubleshooting, device setup, and customer education.