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General Manager and Director
Professional profile
Accomplished General Manager and Director specializing in remote call center operations, outbound sales, customer retention, and market research. Proven expertise in driving business growth, building high-performing multilingual teams, and optimizing digital recruitment and operational workflows. Exceptional leader focused on scaling performance metrics, enhancing client satisfaction, and streamlining remote business processes.
Hi there, my name is Franz Rao Avolendo, G. Matthew and I am originally from Haiti, a nation and I'm currently living in the Dominican Republic and I'm experienced in call center in general and I have about eight to ten years right now on the field, sales, customer service and everything that relates to call center.