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F

Franklin

Customer Service & Aesthetic Services Expert with diverse industry experience

Contacto

San José, San José, Costa Rica
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Handled client interactions in retail, hairdressing, and online betting platforms, demonstrating strong interpersonal skills.

Communication SkillsAdvanced

Effectively explained complex processes like betting and bonuses to customers at MyBookie, and managed customer relations in various roles.

Aesthetic & HairdressingIntermediate

Performed haircut and aesthetic services at Peluqueria el estilo and Peluqueria conceptos, enhancing client satisfaction.

Call Center OperationsIntermediate

Handled call-taking, case creation, and technical task assignment at CSS CORPORATION Movate, with a focus on network-related support.

Teamwork & Work EthicAdvanced

Demonstrated proactive and hardworking attitude, respecting others and collaborating effectively in diverse environments.

Educacion

HIGH SCHOOL DIPLOMA
Completed 2021

Idiomas

EnglishC1

Resumen

Versatile professional experienced in customer service, aesthetic treatments, and team collaboration. Skilled in client interactions, technical support, and service delivery across retail, hairdressing, and online betting sectors.

Logros Clave

  • Managed customer service operations at Valor global, handling collections and client interactions.
  • Owned and operated Peluqueria conceptos, serving clients and performing hairdressing and aesthetic works.
  • Provided comprehensive customer support at MyBookie, explaining betting procedures, deposits, withdrawals, and bonuses.

Experiencia

sandwich preparation

SUBWAY
March 2000 - August 2000

cleaning the premises, serving customers

owner and main hairdresser

Peluqueria conceptos
May 2004 - 31/12/2023

serving clients

Welcome Center agent

CSS CORPORATION Movate
July 27 2021 - May 1 2024

taking calls, creating cases, assign to tac engineers, network related job

Habilidades

Customer ServiceCommunication SkillsAesthetic & HairdressingCall Center OperationsTeamwork & Work Ethic
Publicado en CazVid - 17 may 2026
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