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F

Franyelis

Call Center Agent with strong communication and problem-solving skills

Contacto

Puerto Plata, Puerto Plata, Dominican Republic
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided quality support and resolution to customer inquiries via calls and messages.

Communication SkillsAdvanced

Displayed excellent verbal communication skills in handling customer interactions.

Problem SolvingIntermediate

Resolved issues encountered during calls through active listening and troubleshooting.

Multichannel CommunicationIntermediate

Managed incoming calls and text messages, including voice message sending.

Responsibility & InitiativeIntermediate

Displayed responsibility and active participation in call center tasks.

Educación

LENGUAS MODERNAS
Universidad O&M

Idiomas

Inglés
Español

Resumen

Experienced call center operator proficient in handling voice and message communications with strong problem-solving capabilities.

Logros Clave

  • Handled customer calls and messages efficiently at Syracom, international Inc.
  • Demonstrated active responsibility and communication skills in call center operations
  • Resolved caller issues effectively through call and message management

Experiencia

CALL CENTER

Syracom, international Inc

Responsable y activa, Excelentes habilidades comunicativas, Resolución de problemas en llamadas, Capacidad para recibir llamadas y enviar textos, Envios de mensajes de voz

Habilidades

Customer ServiceCommunication SkillsProblem SolvingMultichannel CommunicationResponsibility & Initiative
Publicado en CazVid - 3 jul 2025
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