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Fredy
bilingual interpreter with 5+ years in customer service and sales
Contacto
Competencias
Provided bilingual communication support in customer service, sales, and technical assistance.
Handled customer inquiries, scheduled appointments, and provided technical and product support.
Assisted in selling cellphone plans and guiding customers through online processes.
Proficient in Microsoft Office and Excel for supporting administrative tasks.
Achieved high typing speed of 85 WPM, supporting fast and accurate data entry.
Educación
Idiomas
Resumen
Experienced in providing bilingual interpretation, customer service, and sales support with strong communication and technical skills.
Logros Clave
- Provided language support as a Spanish-English interpreter across multiple support and sales contexts.
- Executed sales strategies for cellphone plans, actively contributing to customer acquisitions.
- Successfully managed customer inquiries, appointments, and technical support tasks across roles.
Experiencia
Spanish - English Over the Phone Interpreter
Sales on TV, phone, and internet plans, Tech support, Guide the customer through the website, Scheduled appointments, Installations support
Sales Agent
Tech support, Sales (Cellphone plans), Customer service, Backoffice work, Guide people through company's website