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Customer Service Specialist with diverse industry experience
Provided support and solutions to customers across multiple roles and industries.
Engaged in sales activities and supported escalation management at Infosys Verizon.
Delivered technical support and escalations handling for Verizon customers.
Worked on retention initiatives to improve customer loyalty and retention rates.
Gained experience in fast-paced food service environment at McDonald's.
Versatile customer service professional with experience in tech support, sales, and hospitality, recognized for top performance and contribution to customer retention.
Top Performer, Car Loan Company
Above Average Retention Rate
Recognized Top Performer, Tech Support Experience, SME/Floor Support/Escalations/ Experience
Employee of the Month