Luis - Security and Project Administrator with 10+ years of experience in security and operations

Responsible for designing and implementing security protocols, managing security operations, and liaising with authorities.

Provided support to executives, managed calendars, travel logistics, and drafted reports and proposals.

Led team of representatives, developed training sessions, and improved team performance and retention.

Delivered high-quality support, handled inquiries, and improved customer satisfaction metrics.

Directed private security operations across diverse facilities, achieving compliance with safety standards and reducing incidents by 20%., Designed and implemented customized security protocols based on comprehensive risk assessments., Managed payroll and financial operations for 80 employees,...

Provided direct administrative support to executives, including calendar management and coordination of high-level meetings., Drafted client proposals and internal reports, enhancing communication and decision-making processes., Assisted in preparing and monitoring budgets, ensuring efficient...

Led and motivated a team of 10 representatives, improving productivity by 25% through targeted coaching and feedback., Utilized performance metrics to streamline service delivery, reducing response times by 40%., Collaborated with cross-functional departments to resolve customer issues, enhancing...