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Gabriel
Customer Service & Technical Support Agent with 5+ years in Financial & Tech sectors
Contacto
Competencias
Provided bilingual customer support across various industries, resolving issues and managing accounts effectively.
Installed, maintained, and updated security systems and provided technical assistance for hardware and software.
Handled international money transfers, bank adjustments, and managed credit-related private information.
Bilingual (likely English/Spanish) communication skills used to support a diverse customer base.
Experienced with Linux, MacOS, Android, Windows, iOS, Office, CSC, supporting technical and administrative tasks.
Educación
Idiomas
Resumen
Dedicated support professional with extensive experience in account management, technical systems, and financial transactions across international markets.
Logros Clave
- Handled diverse customer support roles across multiple companies, including financial and technology sectors
- Managed international money transfer processes and bank adjustments at Amex and DISH
- Installed and maintained security systems, including surveillance and alarm systems, at Integrated Security Systems
Experiencia
Bilingual Agent
Account management., Technical Support, Handling international money transfers, Bank exchange and adjustments
Bilingual Agent
Account management., Technical Support, Handling international money transfers, Bank exchange and adjustments, International policy management, GPS, ISS
Bilingual Agent
Specialized support in customer service in various areas focused on Amazon., Professional handling of private information, Specialized management in the credit area (credit cards, debit cards, gift cards, checks), Excellent stress management by solving problems with concrete information to the clients
Systems Assistant
Installation of Security Equipment such is surveillance cameras, alarms, audio system and motion sensors, Maintenance to security equipment, Update of systems as software and hardware