Demonstrated experience with Customer Service & Support.
Demonstrated experience with Zendesk.
Demonstrated experience with Salesforce.
Demonstrated experience with Excel.
Freelancer
Developed brand messaging and slogans for local businesses., Designed and delivered workshops and presentations to large audiences., Specialized in persuasive writing and advertising storytelling.
Olfabrand
Led corporate sales campaigns providing creative branding solutions to business clients., Designed tailored proposals and nurtured long-term commercial relationships., Conducted market research and executed strategic sales plans.
TTEC (Verizon campaign)
Managed high-volume inbound and outbound calls for Verizon telecommunications services., Consistently exceeded monthly sales targets through a customer-first approach., Built customer trust and loyalty through product expertise and empathy.
Bachelor’s Degree
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Demonstrated experience with Word.
