Experienced HR specialist and customer service professional based in El Salvador with over 9 years of comprehensive industry experience.
Handled end-to-end recruitment processes, sourcing, and selection for call center industry roles.
Implemented and maintained high service standards to ensure customer satisfaction.
Experience working with HR systems such as Chronos, Workday, and Isems for various HR functions.
Developed and maintained effective relationships internally with employees and externally with clients and providers.