A dedicated professional with over 5 years of providing comprehensive virtual assistance, specializing in data management, scheduling, and communication across healthcare, legal, and business environments.
Managed inbound and outbound calls with hospitals, attorneys, patients, and facilities to coordinate information exchange.
Entered, organized, and maintained records across multiple platforms like Salesforce, internal systems, and databases.
Scheduled appointments, organized reports, and maintained accurate email workflows for legal, healthcare, and business tasks.
Created daily requests, verified balances, and prepared reports for legal and healthcare professionals.
Virtual Staffing
Calls Management: Contacting hospitals and pharmacies via phone, fax, email, Chartsawap, Chartrequest, and Datavant to obtain medical reports, hospital invoices, and radiology history., Data Entry & Organization: Retrieving daily reports and organizing them in Salesforce by patient,...
Berry Virtual
Calendar Management: Organize reports, send reminders and schedule appointments., Email Management: Maintaining accurate records, updating databases with facilities and attorneys, and managing information flow, managing the company's email and work email., Data Entry &...
EUREKA!
Receive calls from clients with non-legal status, perform intakes and assist them with their forms to apply for permanent residency in the U.S., Provide case status to clients and schedule meetings with the attorney., Managing calendars and email and process deposit and monthly payments.
UPWORK
Digital Marketing and Social Media Strategy
Data governance management, protection and compliance
Introduction to Data Science
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