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Gabriela

Virtual Assistant with 5+ years of comprehensive administrative experience

Contacto

San Salvador, San Salvador Department, El Salvador
Disponible en CazVid
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Competencias

Call ManagementAdvanced

Managed inbound and outbound calls with hospitals, attorneys, patients, and facilities to coordinate information exchange.

Data Entry & OrganizationAdvanced

Entered, organized, and maintained records across multiple platforms like Salesforce, internal systems, and databases.

Calendar & Email ManagementAdvanced

Scheduled appointments, organized reports, and maintained accurate email workflows for legal, healthcare, and business tasks.

Report Preparation & VerificationIntermediate

Created daily requests, verified balances, and prepared reports for legal and healthcare professionals.

Technical Support & Platform NavigationIntermediate

Provided technical assistance to platform users and created training materials for onboarding and support.

Educación

Digital Marketing and Social Media Strategy
AVANZA
Completed present
Data governance management, protection and compliance
Spanish Agency for International Development Cooperation
01/2025
Introduction to Data Science
Cisco Networking Academy
01/2025

Idiomas

English
Spanish
German
French

Resumen

A dedicated professional with over 5 years of providing comprehensive virtual assistance, specializing in data management, scheduling, and communication across healthcare, legal, and business environments.

Logros Clave

  • Managed daily requests, calendar appointments, and email flow across multiple roles, ensuring smooth operations.
  • Collected and organized medical reports, hospital invoices, and radiology histories for healthcare providers.
  • Supported legal and immigration processes by reviewing leads, verifying balances, and preparing reports for attorneys.

Experiencia

Medical Records Specialist

Virtual Staffing
07/2025 - Present

Calls Management: Contacting hospitals and pharmacies via phone, fax, email, Chartsawap, Chartrequest, and Datavant to obtain medical reports, hospital invoices, and radiology history., Data Entry & Organization: Retrieving daily reports and organizing them in Salesforce by patient,...

Virtual Assistant

Berry Virtual
02/2025 - 07/2025

Calendar Management: Organize reports, send reminders and schedule appointments., Email Management: Maintaining accurate records, updating databases with facilities and attorneys, and managing information flow, managing the company's email and work email., Data Entry &...

Intake Specialist

EUREKA!
08/2024 - 11/2024

Receive calls from clients with non-legal status, perform intakes and assist them with their forms to apply for permanent residency in the U.S., Provide case status to clients and schedule meetings with the attorney., Managing calendars and email and process deposit and monthly payments.

Paralegal Assistant

UPWORK
01/2024 - 08/2024

Review the leads with eviction orders, verifying if it is already in court., Verify the total amount of the balance due and send the report to the attorney and create the entry to make the eviction order., Send daily report with information to the attorney about the status of the due amount, if it...

Business analyst

Uassis[link hidden]
10/2022 - 11/2023

Authorize payments., Help new hired people with onboarding process., Provide solutions and general information about construction projects., Create staff training material., Provide technical support to users of a platform who are employees of your client, who in turn is dedicated to providing...

Virtual Assistant

Cognizant
08/2021 - 09/2022

Receiving calls, emails, and messages from patients and attorneys for a workers' compensation company., Negotiating and approving medical expenses for physical or occupational therapy treatments., Approving checks., Preparing and sending reports to attorneys., Providing contract...

Habilidades

Call ManagementData Entry & OrganizationCalendar & Email ManagementReport Preparation & VerificationTechnical Support & Platform Navigation
Publicado en CazVid - 3 jul 2025
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