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Competencias
Demonstrated experience with Management duties.
Demonstrated experience with Leadership.
Demonstrated experience with Leadership proficiency.
Demonstrated experience with Microsoft Office proficiency.
Demonstrated experience with Computer literacy.
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Professional profile
Experiencia
Assistant Manager
Oversaw daily store operations, ensuring accurate execution of opening and closing procedures to maintain operational integrity.. Coordinated with senior management to implement strategic initiatives, contributing to revenue growth.. Monitored staff performance daily and developed tailored improvement plans to enhance role effectiveness.. Trained new employees on company policies, customer service, and sales techniques.. Prepared weekly reports on sales, expenses, and staff productivity for management review.. Monitored inventory levels and placed replenishment orders to prevent shortages.
Sales Representative
Generated sales by prospecting leads, cold calling and closing deals.. Achieved company targets by implementing successful sales strategies.. Demonstrated strong communication and time management skills to meet and exceed sales targets.. Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.. Built exceptional customer satisfaction by delivering friendly service.
Buyer
Executed research, negotiated supplier contracts, managed inventory, evaluated goods quality, and ensured budget compliance.. Sourced high-quality items at competitive prices to support business needs.. Procured items to optimise business inventory.
Surveillance Officer
Monitored CCTV systems to identify disruptions or unlawful acts, promptly reporting any incidents to law enforcement agencies.. Responded to alarms and investigated disturbances to assess and neutralise potential threats swiftly.. Analysed and reviewed security footage for investigative purposes, supporting legal and disciplinary actions against violators.. Monitored and authorised entrance and departure of employees, visitors, and other persons to guard against theft and maintain security.. Issued visitor passes and temporary badges, keeping records of entry and exit to maintain security clearance levels.
Barista
Greeted customers warmly, offering personalised drink and pastry recommendations to enhance their experience and encourage repeat visits.. Prepared and served hot and cold beverages, ensuring customer satisfaction with quality coffee, espresso drinks, and brewed teas.. Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.. Maintained clean and sanitary work environment by regularly cleaning coffee machines, counters, and customer areas, contributing to overall hygiene and safety standards.. Maintained clean, hygienic food service counters through regular sanitisation.. Cleaned and sanitised work areas, utensils, and equipment regularly to ensure hygiene standards.. Received and accurately processed customer payments.. Maintained the highest standards of conduct and personalised customer service.