Dedicated project management professional with over a decade of experience leading large-scale infrastructure projects, coordinating diverse teams, and ensuring quality and compliance. Skilled in planning, risk management, and stakeholder engagement to deliver successful outcomes.
Directed project teams and managed resources to ensure project goals and deadlines were met effectively.
Prepared detailed construction plans, schedules, and budgets, overseeing execution and adherence to safety standards.
Maintained clear communication channels with clients, contractors, and team members to align expectations and updates.
Identified potential project risks and formulated mitigation plans to minimize impact on project delivery.
American Airlines
Supervise nighttime operations, ensuring policy compliance and operational efficiency., Manage staff schedules, resolve operational issues, and oversee inventory of aircraft parts., Oversee ramp operations, ensuring safe handling of aircraft, train staff on safety protocols and operational procedures, in charge of all the operation of the aircraft when grounded., Manage and audit aircraft parts inventory, ensuring accurate stock levels and compliance with control policies., Address customer complaints and provide effective resolutions, enhancing passenger satisfaction., Conduct audits of fuel station operations, analyze reports, and implement corrective actions., Review and verify sales transactions for accuracy and compliance with company policies., Assist passengers during check-in and boarding processes, ensuring excellent service., Train staff on aircraft door closing procedures and ramp operations, ensuring adherence to safety standards.
PadelProGT
Co-founded and managed a growing e-commerce business specializing in padel equipment., Official distributor of NOX and StarVie in Guatemala, handling imports, logistics, and sales., Developed marketing and sales strategies, including social media campaigns and direct sales., Negotiated with suppliers and managed customer relations to expand market reach., Oversaw financial operations, pricing strategies, and inventory control.
Multiservicios Galga, S.A
Managed purchase orders and payroll planning for a family-owned machinery rental business, ensuring budget control and operational efficiency., Supervised machinery rental projects, coordinating repairs and maintenance to minimize downtime and maximize customer satisfaction., Developed and maintained vendor relationships to ensure timely procurement of parts and services., Oversaw pilot payments and administrative tasks, streamlining operations and enhancing service delivery.
Walt Disney World
Ensured the safety and well-being of guests by faithfully following and enforcing safety procedures and guidelines., Provided exceptional guest service, facilitated memorable experiences, and contributed to the overall magical atmosphere of Walt Disney World.
Bachelor in Business Administration
Business Administration
Private Plane Pilot Theoric Course
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