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Genesys
Content Creator with 3+ years of engagement and retention strategy experience
Contacto
Competencias
Designed strategies to retain users and create engaging content for brand loyalty.
Utilized behavioral data to inform content creation and improve user experience.
Managed client interactions, reservations, and administrative responsibilities at a gym environment.
Proficient in CMS, WordPress, Google Analytics, and email marketing tools to support content and analysis.
Developed content for newsletters, social media, and email campaigns using tools like Photopea.
Educacion
Idiomas
Resumen
Creative content creator with over 3 years of experience developing retention strategies, analyzing user data, and producing engaging content for digital marketing. Skilled in utilizing various digital tools and platforms, with strong customer service background.
Logros Clave
- Developed retention strategies and analyzed behavioral data to improve user engagement at CREATIVO KABOOM.
- Created and implemented content for email marketing and newsletters, enhancing customer loyalty.
- Managed customer interactions and administrative tasks efficiently as a receptionist at CARIBES GYM.
Experiencia
RETENCION DE USUARIOS
EDITOR SEO
CREADORA DE CONTENIDO
Desarrollo de estrategias de retención, análisis de datos de comportamiento, creación de contenido para fidelización (boletines, email marketing), colaboración para mejorar la experiencia del usuario.
RECEPCIONISTA
Atención al cliente, gestión de reservas y registro de miembros, coordinación administrativa, manejo de pagos y agenda de entrenadores.