Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
George
E-hailing driver and vehicle examiner with 20+ years of diverse experience
Video resume
Contacto
Competencias
Extensive experience in vehicle testing, defect identification, and compliance assurance for road safety.
Skilled in analyzing and redesigning workflows to optimize organizational efficiency.
Proficient in designing and delivering training programs, facilitating workshops, and engaging learners.
Experience managing product lifecycle from conception to post-launch, aligning with market needs.
Strong background in logistics, transportation, and customer service within diverse roles.
Educacion
Idiomas
Resumen
Dedicated professional with over 20 years of experience spanning vehicle inspection, process re-engineering, and education. Proven ability to enhance safety standards, streamline workflows, and deliver impactful training. Committed to operational excellence and continuous improvement.
Logros Clave
- Conducted vehicle inspections ensuring roadworthiness and compliance with safety standards at Dekra Automotive
- Managed product development lifecycle at Telkom, from concept to post-launch review
- Re-engineered business processes at Telkom, improving operational efficiency and workflow clarity
- Successfully facilitated performance management workshops, enhancing employee engagement and understanding
Experiencia
Deliveries and e-hailing driver
Examiner of motor vehicles
Testing vehicles for roadworthy.. Vehicle identification in accordance with the e-Natis system; inspect engine & vin number for defects/tempering; check the vehicle for damages inside and outside; test all the lights for damage and functionality, test brakes and wheel alignment, check suspension and undercarriage for defects or damage, check tyres, rims, wheel nuts and hubs, test-driving motor vehicle on the open road, complete test sheet and inform client of the outcome, issue roadworthy certificate or copy of the failed report.
Educator at Prosperitus secondary school
Teaching grade 9 EMS, grade 10 Economics and Business studies: Plan ,prepare lessons and present lessons; managed learner attendance; maintain discipline; encourage class participation; give special attention to slow learners; set exams and tests, invigilate exams, mark and enter marks into mark-sheet; prepare reports; liaise with parent on learner progress.
Marketing: Product development
Manage and develop Telkom products from concept stage to the first year after launching: Study technology trends; identify new concepts and improved products; communicate new discoveries with top management; prepare a market service description (MSD); select a team from different departments to develop the new product; prepare a market research proposal; select and appoint a research company; facilitate and coordinate product development; implement and manage product from launch stage; product review and maintenance; hand product over product management division.
Business processes consultant
Re-engineering business processes: Analysis of work processes; coordinate and facilitate workgroups to identify gaps; establish and develop new business processes liaising with line management; draft methods & procedure document (M&PSs); co-ordination and monitoring the implementing the new business processes; continuous evaluation of business procedures for effectiveness.
Performance management coordinator
Facilitate the implementation of ‘Performance Management System’ (PMS): Research over the internet; arrange and organise workshops; preparing workbooks and notes; facilitate workshops to bring awareness and buy-in; consulting with all personnel including top management; train all staff members from top management on how the new system works; continuous research from different sources to improve the system.
Training consultant
Coordinating employee training: Identifying and formulating training needs; sourcing and selecting training programmes; scheduling and arrangement of training meetings; monitor and evaluate training; compiling progress reports, ensure continuous consultation between operations and the training centre.
Training officer
Teaching mathematics level 6: (Adults) Prepare and present mathematics level-6(grade 4 to 9) adult lessons; ensure full participation; assist slow learners; set exams and weekly tests; prepare memorandum; invigilate learners exam and /or tests; marking and recording marks for record keeping on mark-sheets; prepare and issue result to learners; obtained 97% pass rate.
Technician
Maintenance and construction of Telkom Systems (Transmission): System installation and maintenance - adjust analogue channel and group channel signal levels between different towns/cities; identify and replace faulty system modules; analogue and digital transmission systems installation and wiring; travelled to distant areas to do installations.
Apprenticeship
Attended Telkom specific transmission training at Telkom College, Attended N-course classes at Tshwane technical college, On the job training as an Apprentice.
Habilidades
Transcripcion del Video
Transcripcion del Video 1
The strategy would be to call them, use courtesy, and if you can't find them via direct line, you can try and say their number and contact them via WhatsApp, even send me a text. The same with the logistics team. If we can make a group, WhatsApp, whereby with the logistics team and drivers, for that before any challenge that I get, I post to them, and then they can see it immediately and maybe respond. And on the other hand, maybe contacts or if we were with some kind of live chat. Thank you.
Transcripcion del Video 2
The most important thing is to call the logistics team and also call the customer, first of all, that they know there is a problem. Then the next thing is to find out if you can be able to find another route or reroute to the customer's direction. Then, after that, you want this to inform both the logistics and the customer the delay time. Then you agree with them that we can continue with the delivery.
Transcripcion del Video 3
They were shutting the vehicles at you cook in Midrand, and then I took my car and then I went there. A friend of mine is working for you cook. And then I was uploaded on the app temporarily, used my app, and then I went to deliver. I took about 31 boxes for 39 stocks, and I continued to, but because the vehicle could not take all the boxes, so I had to go to Pretoria and deliver a few boxes first and then went back to Midrand and collected the rest and continued with my deliveries in Pretoria. And I was supposed to be done by 6, but because of the app crashed also, I had to deliver manually, take the address on the box, put it on Google Maps, and also use the numbers that sell numbers on the box to call the customers. And then I finished late, about 30 minutes or 45 minutes late. So, but I think it was a good job that I've done.
Transcripcion del Video 4
You cook, which I'm not doing anymore because of not issues because I was just actually a trial. And then actually, and then what happened is I was having, they gave me 31 boxes which I should deliver to 29 customers and I was using an app, but the app to deliver that they also gave me the GPS location crashed. Therefore, I used, I had to deliver manually. And I continued to deliver manually, but also at that time I was using a car, so I only took half of the stock and I had to deliver a few of them, then went back and took the rest. The time for completing the delivery was supposed to be around 6 or 12 p.m., but because I was delivering manually and I had to go back twice, mid-rent to Pretoria, uh deliveries were in Pretoria, I, let me just...
Transcripcion del Video 5
Call either the customer, even the logistic team, if maybe the app that we're using to deliver has got a live chat on it, then I can go via through live chat and speak to the team.
Transcripcion del Video 6
Communication via LiveChat on the app or using WhatsApp. With the team, we should have maybe a WhatsApp group. I can post any challenges I face and whatever, and we can discuss it immediately. With the customer, I will call the customer. If I can't get hold of them, I will try and use WhatsApp, save their number, and call them via WhatsApp. Thank you.
Transcripcion del Video 7
Pickup sometimes, which means that there's no more work. I used to work with Pickup, let me put it clearly. So, what we use to communicate, when there's a live chat in the app itself, with the live chat, you can communicate with the team, the logistics team via live chat, but that is a problem because it will delay, the response will take too long. Then, on one project, we also use what we call the WhatsApp. So with the WhatsApp, we have a group of all the drivers and also the logistics team or supervisors in the warehouse. So whatever challenge I face, I post it on the WhatsApp group, and then I get a response. But most of the time, I try to find a solution because sometimes it takes a long time, unless if it's a question of contact details of the customer, I can't find them and so on. Customers, definitely I call them, but if I cannot find them when I call them direct, sometimes I have to save their number and try them via WhatsApp. Thank you.
Transcripcion del Video 8
First of all, I would contact administration and tell them that there is a road closure. Secondly, contact the customer, explain that there might be delays. And then third thing, I'll try to find a re-route as to how I will be able to get there. Then once I discover via maps or Google's maps on how long, how late will I be to reach the customer, then I'll call both admin and also the customer and tell them that my arrival time will be delayed by so many minutes or hours.
Transcripcion del Video 9
That was a trial error. And I was given about 31 boxes, and what happened is that I used the pickup app, but ultimately the app crashed. Then I had to, I didn't take the boxes back. They were not fitting even. I was using a car by that. So I had to go and deliver a few first, but now I had to deliver them manually using the addresses that were on the box and the contact numbers of the clients. And then after delivering a few boxes, I think about 10 or so, and then I had to go back to the warehouse, collect more parts or the rest of the parcels, and went on and delivered. Well, the time was supposed to finish delivering was around 5, 6, but I was late, I think with 30 minutes, but it was because I had to go and collect twice instead of once and continue with my delivery. I hope that is good enough.
Transcripcion del Video 10
I'm trying for the Onedriver job. I hope everything will go well. I don't know, actually, it doesn't say what I should record here, but I guess I decided I should just maybe speak about the thing that I'm interested in.