Gerardo - Data Analyst with 5 years in Market Research and Data Visualization

Proficient in creating dashboards and visual reports using Tableau and Power BI.

Experienced in analyzing complex datasets to extract actionable insights.

Conducted consumer surveys and market trend analysis to inform strategic decisions.

Used SQL for data extraction and manipulation in various analytical projects.

Elaboration and planning of the routes to deliver the 550 OXXOs under my charge (Monterrey, Laredo and Piedras Negras), 15 people under my charge as monitorists, ATH team and Drivers from the Distribution Center, Carried out the logistics for the assortment of OXXO stores in the North of the country, of which 300 trips were made daily, Performed a macro to help the team decrease times and increase efficiency, Continuous monitoring with the operations area to seek improvements in the integration for the distribution area

In charge of the monitoring of the night shift ensuring service to 95 customers, Managed a team of 3 supervisors to ensure land, air and sea trips, Oversaw approximately 60 trips per day

Customer service manager at the Johnson Controls warehouse, Shipped parts, spare parts and units to different customers