Gerardo - Software Developer with 5 years of experience in web applications

Utilized JavaScript for developing interactive web interfaces and client-side logic.

Built dynamic components and single-page applications using React framework.

Developed server-side applications and RESTful APIs with Node.js.

Designed database schemas and optimized queries for relational databases.

Check-in guests with beverage service and washcloths, Prompt follow-up on complaints regarding any inconvenience, Assistance with dinner reservations and planning of special events, Sales of services and products not included in the package (massages, romantic dinners, decorations, etc.), Transportation reservations and modification of services via email and phone calls, Administrative tasks such as arrival reports, next day's arrival summary, service requests, Check-in for owners and guests with excellent customer service, Handling of cash and card payments, Preparation of stay and restaurant consumption reports for guests, Oversight of Room Cleaning and Maintenance Verification, Promotion and Sales of Hotel Services, including Water and Land Activities

Handling automated calls with excellent customer service, Phone calling service to patients on behalf of the client and leaving voicemails, Note-taking using symbols or abbreviations for better interpretation, Clear Communication