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Customer Service and Team Leadership with 2.5+ years in VPO industry
Provided customer support and addressed difficult situations effectively.
Led a team to achieve performance targets and improve service quality.
Engaged with customers and team members to resolve issues and deliver high-quality service.
Handled challenging situations by applying effective resolution strategies.
Dedicated customer service professional with over 2.5 years of experience in the VPO industry, specializing in client engagement, team management, and problem-solving.