Experienced in quality assurance, customer relations, and team management across retail, hospitality, and healthcare sectors, with a focus on compliance, operational efficiency, and customer satisfaction.
Developed testing plans, executed tests, and ensured compliance in a QA role.
Handled customer relations, resolved issues, and maintained strong communication across retail and hospitality roles.
Managed staff, oversaw operational activities, and coordinated team efforts at Gold Team Gym and retail stores.
Supervised daily operations, strategic planning, and reporting tasks across multiple roles.
Tingen Law PLLC
Care Solace
Developing Testing Plans, Executing Tests, Collaboration, Documentation, Compliance Checks
Gold Team Gym
Strategic Planning, Operational Oversight, Team Management, Customer Relations, Performance Monitoring, Reporting
Grand Roatan Resort
Front Desk-Check in/out, Reservations
Aldo Shoes & Accessories
Customer Relations, Sales, Billing
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