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Gidian
Customer Service Specialist with 5+ years in diverse client support roles
Contacto
Competencias
Responded to customer needs, resolved account issues, and provided product information.
Interpreted and translated between English and Spanish for customer support and coaching.
Reviewed and made changes to customer accounts and managed multiple service requests accurately.
Utilized computer skills to manage customer data, place orders, and support online account management.
Effectively listened, responded, and conveyed information to diverse customer groups.
Educación
Idiomas
Resumen
Dedicated Customer Service Representative with experience supporting clients across banking, retail, and laboratory environments. Skilled in bilingual communication and account management.
Logros Clave
- Handled diverse customer accounts across banking, retail, and laboratory sectors, ensuring timely and accurate service.
- Provided bilingual support and interpretation (English-Spanish) to improve customer communication.
- Conducted coaching and personal marketing activities, demonstrating versatility and initiative.
Experiencia
Customer Service Representative
Listen and respond to customers’ needs and concerns, Review or make changes to customer accounts, Provide information about products and services, Place online orders for guests
Customer Service Representative
Retail Bank account, Solving online members accounts, General customer service, Interpretation Spanish-English
Marketing - interpreter (coaching)
Coaching students for English class, Personal marketing for a shoes import shop
Customer Service Representative
Laboratory account, General customer service, Listen and respond to customers’ needs and concerns, Review or make changes to customer accounts, English-Spanish account