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Gift
Learning Programme Admin Supporter
Contacto
Competencias
Demonstrated experience with Data capturing.
Demonstrated experience with Filing and document management.
Demonstrated experience with Microsoft Word, Excel and Outlook.
Demonstrated experience with Record keeping.
Demonstrated experience with Email management.
Educación
Resumen
Professional profile
Experiencia
Learning Programme Admin Supporter
Capture and maintain learner information — registrations, personal details, programme information and supporting documents.. Keep records and databases updated and make sure learner/project files are complete.. Assist with programme implementation by coordinating paperwork and administrative processes between EWSETA, learners, employers and training providers.. Monitor learner progress and follow up on outstanding information or documentation.. Assist with attendance, completion and results records.. Process and track programme documentation, including agreements and other required forms.. Support monitoring and evaluation (M&E) by collecting information and documentation showing that training is taking place according to the implementation plan.. Communicate with stakeholders such as training providers, employers and learners.. Assist with reporting — compiling information and preparing reports for the Learning Programmes team.. Help with certification/completion processes, where applicable. EWSETA issues certificates for its registered learnerships, while artisan certification is handled through NAMB.. Follow EWSETA policies and regulatory requirements, including requirements connected to the Skills Development Act, SAQA and QCTO.
Receptionist
Welcome clients, candidates and visitors.. Answer and transfer telephone calls professionally.. Respond to enquiries and direct people to the correct consultant.. Maintain a professional reception area.. Provide good service to candidates and clients.. Filing and maintaining records.. Preparing letters, reports, CVs, proposals and meeting minutes.. Capturing information accurately.. Maintaining registers and office records.. Assisting with general office administration.. Receiving and assisting candidates.. Maintaining candidate files.. Scheduling interviews and assessments.. Posting vacancies.. Assisting with sourcing candidates.. Helping coordinate recruitment activities.. Assisting with invoices, petty cash, ordering stationery and office supplies, timesheets, payroll administration, basic budgeting and reporting.
Call Centre
Call customers or potential customers to introduce financial/insurance products.. Explain products such as life insurance, funeral cover, medical cover or other insurance solutions.. Ask customers questions to understand their needs.. Provide quotes or collect information needed for an application.. Assist customers with applications and required documentation.. Answer incoming calls and help customers with their queries.. Follow up with customers who have shown interest.. Update customer information on the company's system.. Handle customer information confidentially and professionally.. Work toward sales and performance targets if the role is sales focused.