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Gina
Assistant Manager at Arby's with 2+ years in Food Service and Retail
Contacto
Competencias
Proven ability to lead teams, manage operations, and improve service quality across diverse settings.
Exceptional at ensuring positive customer experiences and maintaining guest satisfaction standards.
Skilled in overseeing daily operations, including profit & loss, inventory, and team coordination.
Extensive experience in food service environments and retail management, focused on quality and efficiency.
Effective communicator with a strong ability to support team development and operational success.
Educacion
Resumen
Dedicated professional with over 4 years of experience in food service, retail, and operations management. Skilled in team leadership, customer satisfaction, and process improvement, committed to driving business success.
Logros Clave
- Managed guest experience ensuring high customer satisfaction at Arby's.
- Led multiple store locations as an apprentice, demonstrating adaptability and leadership.
- Supervised receiving operations to meet company standards efficiently at At Home.
- Promoted to General Manager within three weeks, overseeing thrift store operations and growth.
Experiencia
Assistant Manager
Maintaining a AAA rated RESTAURANT.. Making sure guest are welcomed, treated with respect and thank for their business.. Providing a safe clean environment for all who come in.. Profit and loss. Checking daily punches for accurate time.. Keeping up all par levels from fried goods to BEEF.. Keeping up with DTT. staying under what we are allowed for speed of service.. Staying on top of all POP items. (Promotional items). Bank deposits. Paperwork associated with restaurant. Actual vs idea projections. Monthly gross profit. Drive through times. Waste. Deposit. Bun order. Delivery for the week. Day dots. Cleaning tasks (plus extra)
Assistant Manager
Working as an apprentice which is the equivalent to an assistant manager.. I have run several locations filling in for managers on vacation or that are helping out at other locations.. I have learned everything from profit and loss to AVT's.. I can do payroll and file work orders.. I complete daily analysis and run SMG scores to see how we are doing as well as daily counts for inventory.. I also help to make sure we are in compliance with all food safety rules and regulations.. I also conducted interviews as well as have had to release some employees from the job.. I'm a very fast learner.. I also strive to be the best at what I do.
SOS of receiving
I assisted running the receiving crew.. We worked at a fast pace in order to meet company standards while, following the process provided for us.. I provided support for my team and work just as hard if not harder than my crew.. I do not ask anything of anyone that I do not or have not done myself.
General Manager
I started off as a cashier and within three weeks I was manager of the non profit trees please which owns west side Swap a thrift store on Tucson west side.. With this role I was able to add to my list of skills.. I was in charge of finding employees and also firing them.. I was in charge of handling payroll and scheduling.. I made sure pick ups and deliveries of merchandise were done on time.. Maintaining work vehicles by not only making sure registration and insurance was up to date also mechanical issues.. In my time there I also provided assistance to the homeless and the elderly in the neighborhood.. I started workshops for the nonprofit to work with children as well as provide excellent customer service and support.
Janitor
Commercial Janitorial Cleaning. Providing clean and sanitized work environments
House cleaner/ landscaping
Cleaning any and all areas of the homes that need to be cleaned.. Checking to make sure the homes not only look and smell clean but are sanitized properly as well as watering plants if needed.
Inside Sales Representative
Locating airplane parts in an IPC building them and the next higher or lower assembly.. Building and providing quotes to customers.. Answering emails and phone calls.. Using Quantum.. Building relationships with MROs and knowing who to send a part to in order to have it tagged.. Providing excellent customer service and making sure my end user is always satisfied.
Personal Care Provider
Providing the best possible personal care to the senior citizens who employed me.. Preparing meals, cleaning the home, dispensing medications, keeping daily/hourly logs of activities done and doing laundry as well as anything else need being done.
Shop manager/ Receptionist/Cashier/Budtender
Scheduling appointments, cleaning the office, collecting money, processing paperwork, providing a safe relaxing environment for clients.. Making sure everything is stocked up and making sure the shop is opened and closed on time.. Providing patients with proper medication to help them with their ailments.
Customer Service Rep.
Cleaning. Stocking. Cashiering
Personal Care Provider
Respite and Rehabilitation
Supervisor/Cashier
Opening and closing, cleaning, stocking, unloading trucks, stacking and unpacking boxes, cashiering, maintenance and security.