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Giovanni
Project Manager with 10+ years of experience in IT industry
Contacto
Competencias
Oversees project lifecycle including planning, execution, and delivery, utilizing methodologies like Agile and PMP standards.
Coordinates effectively with clients, teams, and senior management to ensure project alignment and clarity.
Supervises multidisciplinary teams, fostering collaboration and professional development.
Identifies potential project risks and implements mitigation strategies to prevent delays or issues.
Educacion
Resumen
Dedicated project manager with over a decade of experience leading IT projects with diverse teams.
Logros Clave
- Led multiple cross-functional projects delivering on time and within budget.
- Streamlined project workflows improving team efficiency and communication.
- Managed client relationships, resulting in increased customer satisfaction and repeat business.
Experiencia
Customer service Bilingual agent
Customer care service looking for customer satisfaction giving solution to account and billing issues as offer new lines and services that enhance cx experience., Do some tech support as inicial tear, offer loyalty offer to hold customer and keep it happy with his telephone wireless service.
Customer care and services
Offering to solve customer transportation issues., Take care of customer issues and adjustment of contracts and explanation of policies., Using IT equipment y recording of duties and transactions, everything in the English language.
Maintenance Chief
Coordinate and management of maintenance schedule for conditioner air units, as mini splits, central and its electrical connections, thermo brakers and coolant gas loads., Inspection of electro mechanic devices, sensors and trouble solution for production machinery., Keep in shape electrical installations, illumination, roofing water proof, repair power tools, and plant painting.
Compressors at well level mechanic operator
Management and control of pressure and flow of natural gas, potency units and compressors., Natural gas dehydration through filtration and biphasic scrubber and compressing in a range of 95 to 450 psi., Intervention to compress units and its mechanic, electric, hydraulic and pneumatic components, to keep it running.
Roofing Foreman
Install asphalt saturated granulated felts, shingle ply, rubber flat roof and metal roof panels as well TPO on new construction or/and reroofing scenarios., Perform repairs of plywood, rafter and fascia board as well sheet metal flashing., Execution of guaranty repairs of damage provoked by the weather, time and bad material applications on the prior mentioned materials.
Technical consultant B
Develop of inspections, audits, verifications, management and conclusions of findings, as well as, application of sanctions and correctives of nuclear facilities, derived from deficiencies in application of normative, regulation and legislation in matter., Nuclear reactors technologies study; designing, develop application and rate of exams to operative personnel from Laguna Verde Nuclear Power Plant.
Compressors operator 1st class
Management and control of pressure and flow of natural gas, potency units and compressors., Using devices of measurement and protection like manometers, thermocouples, tachometers, stranglers, and sensors of volume, density and vibration.
Specialist motor pumps operator
Reception and injection of congenital fluids, calculation of volume of water and condensable hydrocarbons, separate them and break the emulsions fluids using chemical products., Control rate of flow and pressure for injection, as well as, machines.