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G

Giovanny

Customer Support & Technical Advisor with 3+ years of support expertise

Contacto

Colombia, Huila Department, Colombia
Disponible en CazVid
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Competencias

Technical SupportAvanzado

Provided technical assistance and resolved customer issues.

Team CollaborationIntermedio

Collaborated with team members to resolve group and individual issues.

Training & SupervisionIntermedio

Trained and supervised new hires to ensure effective onboarding.

Performance ReportingIntermedio

Presented product performance reports to senior management.

Educacion

C1 English Certificate
American School Way
Completed 2025
Modern Languages
University of Quindío

Idiomas

SpanishNative
EnglishC1

Resumen

Experienced customer support professional with over 3 years supporting clients and training new hires in a fast-paced environment.

Logros Clave

  • Provided technical support and customer assistance at Teleperformance
  • Delivered advanced technical support for specific errors
  • Trained and supervised new hires, ensuring successful onboarding

Experiencia

Customer Assistant

Teleperformance
Sep 2021 - Nov 2021

Provided technical support and general customer assistance., Collaborated with team members to resolve group and individual issues.

Technical Advisor

Teleperformance
Sep 2021 - Sep 2025

Delivered advanced technical support for specific errors., Trained and supervised new hires, ensuring successful onboarding., Presented product performance reports to senior management.

Habilidades

Technical SupportTeam CollaborationTraining & SupervisionPerformance Reporting
Publicado en CazVid - 17 may 2026
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