Experienced in hospitality, language instruction, and translation services, with a focus on quality communication and customer satisfaction.
Handled guest complaints and ensured customer satisfaction at the resort.
Delivered personalized Spanish lessons to various age groups and skill levels.
Performed legal and technical translation tasks with proofreading for accuracy.
Facilitated clear communication of medical procedures between staff and patients.
The Vines Resort & Spa (5*)
Complaint resolution, anticipation of needs, coordination with multiple departments
University Degree in Bilingual Translation
University Degree in English Language and Culture
Diploma in Spanish Proofreading
Diploma in Audiovisual Translation
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