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Giuliana
Video resume
Contacto
Competencias
Experiencia demostrada en INGLES INTERMEDIO.
Experiencia demostrada en REPOSTERIA.
Experiencia demostrada en HERRAMIENTAS DE SOFTWARE.
Experiencia demostrada en PROCESADOR DE TEXTO.
Experiencia demostrada en HOJA DE CÁLCULO.
Educacion
Idiomas
Resumen
Perfil profesional
Experiencia
MERCADISTA
Caja. Atención al cliente. Facturación. Inventario
asistente administrativo
Caja. Atención al cliente. Facturación a la Dian. Pagos a proveedores, propietarios y trabajadores. Manejo de programas contables. Informes, certificados, relaciones de pagos. Asesoría en ventas y arriendos. Tabulación de información. Gestión de cobranza. Asistencia telefónica
creador de experiencia en ventas
Atencion al cliente en cuanto a sastifaccion casi optima. Ventas. Atencion de inquietudes de cualquier tipo. Manejo de paginas y herramientas digitales
Atencion al cliente-Soporte tecnico
Brindar soporte técnico a personas de España. Servicio al cliente. Manejo de incidentes. Atencion de inquietudes de cualquier tipo. Manejo de paginas y herramientas digitales
Administrative Assistant
Delivered exceptional customer service to clients, property owners, and tenants.. Managed accounts payable and receivable, including payment processing and financial records.. Processed invoices in compliance with DIAN regulations.. Coordinated calendars, appointments, and administrative schedules.. Managed collections and followed up on outstanding payments.. Maintained customer records and administrative databases.. Prepared reports, certifications, and business documentation.. Assisted with property sales and leasing operations.. Supported marketing initiatives, including website and social media management.. Provided administrative support to ensure efficient daily operations.
Customer Support Representative
Delivered customer support through inbound and outbound calls.. Resolved customer inquiries, complaints, and service requests.. Educated customers about products and services.. Promoted products and services while identifying customer needs.. Documented customer interactions accurately within company systems.. Maintained customer records and administrative documentation.. Consistently provided professional, customer-focused service.
Customer Support Specialist
Provided customer support for technical inquiries and service-related issues.. Assisted customers with product and service navigation.. Resolved incidents efficiently while ensuring a positive customer experience.. Documented interactions and case resolutions accurately.. Followed established service procedures and quality standards.
Customer Service & Administrative Assistant
Assisted customers with medication inquiries under professional supervision.. Processed customer orders and coordinated inventory activities.. Maintained accurate sales and inventory records.. Supported daily administrative and operational processes.. Utilized accounting and sales software to manage transactions and documentation.
Administrative Assistant
Managed cash handling and payroll processing.. Maintained inventory and coordinated supply purchases.. Processed customer invoices and supplier payments.. Delivered customer service and administrative support.. Assisted with daily office operations and financial documentation.
Habilidades
Transcripcion del Video
Atención al cliente
Hola, mi nombre es Juliana Bambín, tengo 25 años y soy estudiante de Administración de Empresa. Mi primera experiencia laboral empezó cuando trabajé en soluciones inmodibiliarias, en cual duré aproximadamente 4 años, en cual cumplía muchas funciones como extinción del cliente, pago de nómina y pago de probadores. Mi segunda experiencia fue en la área de call center en Entelgo, en la cual duré aproximadamente un año y estaba en la revitalización. Y mi tercera experiencia es en costumer top en el área de Bacofi para expresas españolas.