Dedicated Service Coordinator with over 5 years of experience in security system services, client communication, and compliance management. Skilled in scheduling, CRM, and team collaboration, ensuring efficient and compliant service delivery.
Managed appointment scheduling and technician dispatch across access control and alarm systems.
Acted as primary contact for clients, handling service requests and providing timely updates.
Ensured safety standards and industry compliance during installations and maintenance activities.
Collaborated across departments to support service delivery, staff training, and process improvements.
CAP Security
Schedule and dispatch alarm system service appointments, optimizing technician routes and workload. Including boom gates and access control., Serve as the primary client contact for inquiries, service requests, and updates., Maintain compliance with industry standards and manage related...
National Senior Certificate (Matric)
Diploma in Secretarial Administration
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Addressed service issues, false alarms, and liaised with authorities to resolve incidents efficiently.
