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G

Gonzalo

Customer Service & Sales Specialist with diverse experience in call centers and insurance

Contacto

Managua, Managua Department, Nicaragua
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Competencias

Customer ServiceIntermediate

Handled customer inquiries and support at multiple call centers, ensuring satisfaction.

Sales & RetentionIntermediate

Engaged in sales, retention, and acquisition tasks across different roles to meet organizational goals.

Communication SkillsIntermediate

Maintained effective verbal and written communication in answering services and front desk positions.

Administrative SupportBeginner

Provided front desk and operational support in insurance and call center settings.

Educación

Gary Jop Corps
Completed 2003
GSH
Completed 2001
Boanerges Aragon Noli
Completed 1997

Resumen

Experienced in customer interaction, sales, and administrative roles across call centers and insurance environments.

Logros Clave

  • Progressed through roles involving sales, customer retention, and acquisition
  • Gained experience in answering services and front desk operations
  • Developed communication and interpersonal skills across multiple call center roles

Experiencia

Sales Agent

Stream Global
2011 - 2013

Appt Setter

Tacnicsa
2014 - 2015

Answering Service Agent

Managua Call Center
2015 - 2016

Sales, Retention and Acquisition

One Link
2016 - 2018

Answering Service Agent

Managua Call Center
2018 - 2020

Front Desk

First Choice Insurance
2020 - 2025

Habilidades

Customer ServiceSales & RetentionCommunication SkillsAdministrative Support
Publicado en CazVid - 3 jul 2025
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