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Gozie
Bilingual Customer service representative
Contacto
Competencias
Analyzed complex datasets to extract insights supporting strategic decisions.
Developed and optimized SQL queries for data extraction and reporting.
Created dashboards and visual reports using tools like Tableau and Power BI.
Utilized Excel for data analysis, automation, and reporting tasks.
Educación
Resumen
Dedicated data analyst with proven experience in turning data into actionable insights across finance and healthcare sectors.
Logros Clave
- Collected, validated, and organized data to support business decisions.
- Developed custom dashboards and reports, enhancing data accessibility for stakeholders.
- Automated data processes reducing manual efforts and improving reporting efficiency.
Experiencia
Bilingual Customer service representative
Assisting Agents and customers solve problems via telemarketing., Ensured to help the agent effectively, sometimes in English other times in Spanish.
Math Teacher
Coordination with staff and parents in support of students learning processes., Ensured appropriate working and learning environment for students., Implementations of programs and conferences for parents and staff for the developments of students and the institute.
Teacher
Establish good communication skills to make learning easier down to Kindergarten level., Provide a positive atmosphere for learning., Make learning fun to facilitate understanding., Give extra hours and more efforts for kids who learning is slow.