Dynamic professional with extensive experience in customer service, sales, and team leadership across various industries. Proven track record in enhancing customer satisfaction and driving sales growth.
Proficient in delivering exceptional customer experiences and resolving complex issues.
Skilled in developing and executing effective sales strategies for diverse markets.
Experienced in leading teams to achieve performance targets and foster collaboration.
Adept at providing technical assistance and training to enhance service delivery.
Competent in managing B2B sales processes and building long-term client relationships.
Sykes El Salvador
Benefits and Claims customer service
Telus International
Customer service. Sales. Retention. Renewing contracts or policies
Teleperformance
Technical support. Team Leader. Escalations. Leading a team of seventeen representatives. Back up trainer
Fusion BPO
Matching Homeowners with local contractors. Providing estimates. Operations Manager for AT&T Business Mobility Care
Freelancer
B2C & B2B sales. Lead verification. Outbound and Inbound sales
High School
Private Pilot
Bachelor of Marketing
Professional Cook and Restaurant Management
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