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Guillermo
Video Medical Interpreter with 5+ years in Healthcare Communication
Contacto
Competencias
Delivered accurate and culturally sensitive interpretation services in medical settings via video conferencing.
Provided customer support across multiple roles, resolving issues and enhancing client experiences.
Supervised restaurant and hostel operations, including staff management, scheduling, and guest relations.
Conducted casino games adhering to regulations and managed cash transactions at cruise lines and casinos.
Utilized English language skills in diverse customer service, hospitality, and interpretation roles.
Educacion
Idiomas
Resumen
Experienced interpreter and customer service specialist with a background in hospitality and gaming, committed to effective communication and operational excellence.
Logros Clave
- Provided culturally sensitive interpretation via video conferencing, ensuring accurate communication between healthcare providers and patients.
- Maintained high-quality customer service in diverse roles, resolving issues for DoorDash drivers and Nordstrom buyers.
- Managed restaurant operations, including staff hiring, training, and scheduling, along with guest interactions.
Experiencia
Video Medical Interpreter
Providing accurate and culturally sensitive interpretation via video conferencing, Ensuring clear communication between healthcare providers and limited-English-proficiency patients.
Customer Service
Help DoorDash drivers solve issues that may arise while picking up and dropping orders for customers, Maintaining a smooth operation, Helping the drivers and customers feel a more human and caring experience.
Customer Service
Help buyers from Nordstrom with any issue they could have while purchasing items online, Making a devolution or any other inquiry while on the store website.
Manager
Overseeing the daily operations of the restaurant, Hiring and training restaurant staff to follow company policies, Speaking with diners to address concerns or solve problems, Creating work schedules for restaurant staff.
Casino Dealer
Conducting a variety of casino games (Blackjack, Roulette, Caribbean Stud Poker, etc.) in accordance with strict regulations, Handling cash transactions and ensuring a fair and engaging gaming experience for guests.
Manager
Providing a full reception service to hostel guests, Handling customer inquiries, Providing information, guidance, and support for guests and their onward travels.
Casino Dealer
Conducting a variety of casino games (Blackjack, Roulette, Caribbean Stud Poker, etc.) in accordance with strict regulations, Handling cash transactions and ensuring a fair and engaging gaming experience for guests.
Casino Dealer
Conducting a variety of casino games (Blackjack, Roulette, Caribbean Stud Poker, etc.) in accordance with strict regulations, Handling cash transactions and ensuring a fair and engaging gaming experience for guests.