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Guillermo
Data Analyst with 3 years in finance and healthcare industries
Contacto
Competencias
Created dashboards and visual reports using tools such as Tableau and Power BI
Performed complex data analysis to uncover insights supporting strategic decisions
Write and optimize queries for data extraction from relational databases
Utilized Excel for data cleaning, pivot tables, and advanced formulas
Worked in teams to develop data-driven solutions and project deliverables
Educacion
Resumen
Analytical professional experienced in transforming complex data into actionable insights within finance and healthcare sectors.
Logros Clave
- Developed and maintained dashboards that improved data access for decision-makers
- Automated reporting processes, reducing manual effort by 30 hours weekly
- Collaborated with cross-functional teams to streamline data collection and analysis procedures
Experiencia
Sales Agent for a Home Improvement Campaign
Inbound/Outbound Leads
Sales agent
Refinance Automobile
Sales Supervisor
Team Management, Call Monitor, Outbound Call Management, Queue Management, QA Management for Agent’s, Compliance
Department Lead 60s
Team Management, Call Monitor, Outbound Call Management, Queue Management, QA Management for Agent’s, Compliance
Supervisor
Team Management, Call Monitor, Outbound Call Management, Queue Management, QA Management for Agent’s, Compliance, Excel Skills Review Reports/Make Reports/Trackers, Create Team Schedules With Breaks/lunches, Supervisor Call
AGENT
Loss Mitigation, Charge Off, Collection soft/hard Pre-30’s, 30’s, 60’s, 90’s, 120’s, Customer service