Dedicated professional with over 5 years' experience in customer service, sales, and administrative roles across diverse industries. Skilled in managing client relationships, resolving issues, and supporting business growth. Adept at adapting to new challenges with a proactive and...
Provided support through multiple channels, resolving issues and maintaining high client satisfaction.
Sold household products and TV packages, engaging with clients to increase sales and customer base.
Handled bills, budgeting, and financial report preparation for business operations at La Cafe and related roles.
Resolved customer incident issues, managed inventory challenges, and supported process improvements.
Solvo
Efficient management of online and telephone reservations, Meeting the objectives and vision set by the company, Telephone support and management of the company's email., Resolution of problems and attention to incidents., Preparation of reports and reports.
Teleperformance
Helping clients to obtain a vehicle for rent, supporting them if there was a complaint, processing information for new users, manage empowerment level.
La Cafe
I created a cafeteria for students in a university applying finance administration, hiring personnel for the cafeteria and paying bills.
Telvista
Helping in market rates and finances.
Licenciatura en Administración Financiera
7th semester of civil engineer
Study Abroad on Spain for civil engineering
High school degree
Middle school degree
Applied data analysis skills for report creation, reservation management, and market assessment.
MIA PUBLICITY
Worked in the sale of household products as well I treated with new clients to help them sale and recruiting new customers.
Melaleuca
Worked in the sale of tv packages such as direct tv.