Dedicated customer support specialist with 3 years of experience in inbound and outbound call centers, specializing in technical and general customer service, with strong communication and team collaboration skills.
Provided customer service and technical support in inbound and outbound call roles.
Effectively communicated with customers, demonstrating clarity and professionalism.
Collaborated with team members to resolve customer inquiries and improve service quality.
Provided technical assistance to customers regarding products and services.