Hans Bernadin

Utilized established design patterns to expedite novel software creation and support consistent performance results., Collaborated closely with UX and UI designers to ensure the best possible user experience while developing React applications., Coordinated testing and validation procedures through software development lifecycle., Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes., Established clear system performance standards and wrote specifications., Utilized Node.js to develop server-side logic for web application development with React., Recommended strategies to maximize performance and lifespan of equipment involved in software installations.

Provided exceptional customer service to ensure customer satisfaction., Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support., Liaised between customers and retail buyers to expedite orders and meet customer demands., Promoted available products and services to customers during service, account management and order calls., Maintained records of troubleshooting activities and customer interactions., Resolved service requests by individually troubleshooting and addressing user issues.