Dedicated customer service representative with over four years of experience in client support, tech troubleshooting, and fraud investigation, eager to leverage multitasking and communication skills in a dynamic environment.
Provided customer support across multiple channels, addressing inquiries and resolving issues effectively.
Handled technical issues for clients, troubleshooting problems via chat, email, and phone.
Investigated and addressed fraud-related concerns to ensure secure transactions and user safety.
Experience in managing payment transactions and related customer inquiries.