Harvey - Customer Support and Administrative Professional con 3 años de experiencia en servicios y soporte

Brinda soporte y atención a clientes en industrias de servicios y tecnología.

Realiza tareas administrativas incluyendo ingreso de datos y apoyo en operaciones diarias.

Participa en procesos de ventas y soporte, utilizando herramientas como QuickBooks.

Coordina con equipos y clientes para facilitar operaciones y soporte efectivo.

Received extensive training in client service and support., Provided technical support to clients involving their cell phones, tablets, and computers., Required extensive knowledge of computer hardware and software to resolve client problems., Maintained client service records and databases., Maintained effective communication and coordination with clients to ensure client satisfaction.

Responsible for recording financial transactions for clients, using Quickbooks., Registering transactions in client bank accounts, Paypal transactions, and performing financial reconciliations as directed by clients.

Performed client service and support tasks., Performed general administrative tasks., Performed correspondence and generated reports.