Experienced in customer support, communication, and technical tools to enhance client interactions.
Responded to customer inquiries and facilitated understanding of procedures.
Explained complex concepts to clients to enhance their engagement with services.
Utilized tools like Photoshop, Web Development, and Office Suite to support tasks.
Assisted clients in troubleshooting and providing solutions during interactions.
CONCENTRIX
Answer calls and chats serving the client., Answer questions and teach them about the procedures to carry out actions on their own, explaining necessary concepts for a better understanding of the service.
Bachelor in middle education (High school diploma)
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