Dedicated Project Manager with over a decade of experience leading large-scale construction projects, optimizing workflows, and managing multidisciplinary teams to ensure successful project delivery.
Directed complex construction projects, overseeing planning, execution, and stakeholder communication.
Developed detailed project plans and schedules to optimize resource allocation and timelines.
Led cross-functional teams, motivating staff to achieve project goals efficiently.
Managed project budgets, tracked expenses, and minimized costs through resource optimization.
TTEC / Txtag
Delivered exceptional customer service by addressing inquiries and resolving issues promptly., Assisted customers with product knowledge and recommendations to enhance their shopping experience., Collaborated with team members to streamline processes, improving overall service delivery efficiency.
Concentrix
Delivered exceptional customer service by resolving inquiries and concerns efficiently and courteously., Assisted customers with product selections, providing tailored recommendations to enhance satisfaction., Collaborated with team members to streamline processes, improving response times to customer requests.
High School Diploma
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Maintained clear communication channels with clients, vendors, and internal teams to ensure alignment.
