Henry - Learning & Support Specialist with 5+ years in development and communication

Conducted assessments to identify performance gaps and support staff development

Designed and facilitated development programs for staff in various organizational contexts

Developed and implemented strategies for media production, internal communication, and public relations

Managed multiple projects including training initiatives and communication campaigns

Provided ongoing support and feedback to ensure effective performance improvements

Perform a diagnosis of performance gaps, Design development interventions, Implement them through facilitation and training, Provide support to staff to improve their performance, Evaluate and report the results of the development intervention for measure training effectiveness and continuous improvement.

Implement the corporate training and training strategy for Communications Managers, Field Communications Specialists and Tours and Visits Specialists of the six offices belonging to the South America area., First point of contact for any concerns regarding procedures, processes or standards of the corporation in any matter of communications or visits., Contact bridge between the South American regional office and the headquarters in Colorado Springs, US.

Research and write stories, articles, chronicles and take photographs for media production., In charge of Public Relations of the office in Colombia and internal communications., Creation and execution of communication strategies with associated projects throughout the country.