Henson

Software Quality Assurance Analyst

Executed test cases from scenarios based on customer user stories and requirements. Collaborated closely with cross-functional teams to clarify requirements, prioritize defects, and ensure timely deployment. Provided detailed feedback and recommendations for product improvements during retrospective sessions, enhancing user experience and software functionality significantly. Attended daily stand-up meetings with project team providing updates on work status and completed progress. Implemented a new audio editing workflow that reduced project turnaround time by 20%. Ran smoke tests on core features in Zephyr to ensure new code released was received without damaging previous functionalities in addition to seeing if new aspects were visible. Conducted manual retesting of maintenance defects found in production and facilitated deployment with the development team. Created and maintained a Requirements Traceability Matrix (RTM) report of sprint work. Optimized testing processes by 15% through cross-functional collaboration in Agile-Scrum environments, refining requirements with development, product, and design teams.. Validated the GET requests of an API via Postman to ensure the API was successful in pulling the correct body of information by providing status codes of 200. Performed Basic SQL queries to sort, filter, and validate the information in the database to ensure information on the Front-end of the application matched the back end of the database. Liaised with team via correspondences submitted through Slack channels to ensure reported issues were correctly submitted and understood by the team

Software Quality Assurance Engineer

Performed comprehensive manual testing across diverse software applications, identifying and reporting critical bugs that impacted functionality. Trained and mentored new associates, boosting team productivity by 30% and reducing testing time by 20% ensuring a smooth onboarding process. Ensured that all quality assurance documentation was accurate and maintained according to industry and regulatory standards. Conducted software compatibility tests with programs and network environments

Software Tester