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Herlan
Content Moderator with 4 years of experience in digital content review
Contacto
Competencias
Reviewed digital content to identify appropriateness and report anomalies.
Assisted customers with account inquiries and issue resolution via internal channels.
Validated and updated data in internal systems with focus on accuracy and compliance.
Utilized internal tools and office software for content moderation and data management.
Collaborated with teams under strict quality standards to meet organizational goals.
Educacion
Idiomas
Resumen
Experienced professional with a strong background in digital content review, customer service, and data validation, committed to maintaining high-quality standards and operational efficiency.
Logros Clave
- Reviewed and evaluated digital content according to internal policies at Accenture.
- Reported sensitive or inappropriate material, ensuring compliance with standards.
- Provided customer service support, resolving account inquiries efficiently at Bill Gosling Outsourcing.
Experiencia
Content Moderator
Reviewed and evaluated digital content according to internal policies., Identified and reported sensitive or inappropriate material., Collaborated with teams under strict quality standards., Used internal tools and met performance metrics.
Back-office Agent
Provided customer service support via internal channels, resolving account inquiries with professionalism and empathy., Investigated and resolved discrepancies in customer accounts, contributing to improved satisfaction and reduced escalations., Validated and updated data in internal systems with a...