H - Customer Service Professional with diverse experience in client support and appointment setting

Provided customer support across retail, healthcare, and catering industries, resolving issues and ensuring satisfaction.

Utilized CRM tools to schedule appointments, manage customer information, and coordinate service delivery.

Managed multi-channel communication including phone, email, and SMS to interact with customers and partners effectively.

Handled multiple responsibilities such as order processing, issue resolution, and scheduling simultaneously.

Working with catering company., Solving different issues on orders like missing items., Looking for drivers for emergency delivery., Working with the store to ensure food is fresh and solutions are provided as soon as possible., Contacting customers by phone, email, and SMS to confirm information...

Helping senior people as appointment setter., Checking availability for specialists, urgent care, or hospitals., Making orders for medical supplies., Connecting calls with nursing assistance., Explaining bills and approving medical prescriptions., Interacting with customers calling the store for...

Working for a retail company based in the US., Working with different departments, the store, warehouse, and third-party companies to deliver packages., Checking on availability, making online orders, billing, and refunds if needed.

Working for a home services provider based in Canada., Using CRM, Slack, and Telus website to provide home phone, Internet, and TV services., Scheduling technicians to support customers with new installations or upgrades., Developing skills and providing feedback to colleagues to improve...