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Heydi
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Competencias
Demonstrated experience with Active listening.
Demonstrated experience with Teamwork.
Demonstrated experience with Adaptability.
Demonstrated experience with Time Management.
Demonstrated experience with Customer Service.
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Resumen
View Heydi's professional profile on CazVid.
Experiencia
Receptionist & Secretary
Provided professional front-desk support, greeting and assisting clients in person and over the phone., Scheduled appointments and coordinated daily calendars, Performed data entry and maintained accurate records
Customer Service Representative
Handled inbound customer service calls in a high-volume call center environment, Assisted customers with orders, returns, exchanges, and account inquiries, Resolved customer issues efficiently while meeting quality and performance standards, Documented interactions accurately in internal systems
Receptionist & Secretary
Provided bilingual (English and Spanish) customer support to patients, Worked under pressure in a high-volume clinical setting, Collaborated with staff to ensure excellent patient experience
Sales Representative
Explained product features, benefits, and promotions clearly to customers, Worked under pressure to meet sales and customer satisfaction goals, Assisted customers with service plans, contracts, and installation scheduling
Customer Service Representative
Provided bilingual (English/Spanish) support to customers with orders, assisted customers with orders, returns, exchanges, and account inquiries, Managed deliveries, order processing, and scheduling efficiently, Ensured excellent customer satisfaction through problem-solving and professional service