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H

Hilary

Customer Service & Content Moderation Specialist with diverse hospitality and support experience

Contacto

Itagüí, Antioquia, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Provided customer support in restaurant and hospitality settings, ensuring a positive experience.

Content ModerationIntermediate

Reviewed and managed social media content according to platform policies at TaskUs.

Cash & Inventory ManagementIntermediate

Handled financial transactions and inventory at cafes and restaurants, maintaining accurate records.

Communication & Interpersonal SkillsIntermediate

Managed interactions via chat, calls, and email, ensuring clear communication with clients and team members.

Event LogisticsIntermediate

Supported event organization and logistics at Herbario Restaurante, coordinating activities and resources.

Educacion

Restaurant and Bar Technician
SENA
Completed Dec 2022

Idiomas

EnglishB2
SpanishNative

Resumen

Experienced in hospitality, customer service, content moderation, and communication roles, adaptable across industries. Known for reliable performance and effective teamwork.

Logros Clave

  • Handled cash and inventory management at two hospitality establishments, ensuring smooth operations.
  • Managed social network content moderation, upholding platform policies and guidelines.
  • Engaged with customers and suppliers, demonstrating strong communication and logistical skills across roles.

Experiencia

Barista / Pastry Chef

De Lolita cafeteria
June 2022 - Dec 2022

Cash and inventory handling., Orders to suppliers

Waiter/ Cashier

Herbario Restaurante
January 2023 - February 2024

Customer service / Bar Assistant, Cash and inventory management, Event logistics.

Content Moderator

TaskUs
January 2025 - Presently

Review, filtration and management of content on social networks, according to their regulations and policies.

Bilingual Advisor

Concentrix (Lyft)
April 2024 - December 2024

Management of interactions via chat, calls and email, Use of office tools

Habilidades

Customer ServiceContent ModerationCash & Inventory ManagementCommunication & Interpersonal SkillsEvent Logistics
Publicado en CazVid - 17 may 2026
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