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Customer Service Representative with 1+ years in bilingual call centers
Responded to customer inquiries and resolved issues in both English and Spanish.
Performed communication and translation between English and Spanish during calls.
Dealt with inbound and outbound calls, supporting customer engagement and sales.
Engaged in outbound cold calling to support sales activities.
Experienced in handling inbound and outbound calls in English and Spanish, with translation skills to facilitate bilingual customer interactions.