Experienced Data Analyst specializing in financial data with a focus on insights and reporting.
Applied statistical techniques to analyze financial data and inform decision-making.
Utilized SQL for querying and managing large datasets in database environments.
Created complex spreadsheets and visualizations to support reporting needs.
Utilized BI tools to design dashboards for monitoring key performance indicators.
Knoah Solutions (Vivint Campaign)
Assisted customers with home automation and security system troubleshooting, ensuring seamless functionality., Delivered tailored product recommendations, driving customer satisfaction and sales., Gained expertise in technical support, problem resolution, and appointment setting.
BBDO Honduras
Contributed to digital and print campaigns, assisting in concept development and design execution., Collaborated with the creative team to ensure all visuals aligned with brand guidelines and marketing strategies., Played a key role in the Michelob Ultra publicity campaign, helping shape its visual identity.
Startek (Comcast West Campaign)
Provided technical support and billing assistance for Comcast West customers, ensuring fast and effective solutions., Developed strong sales and negotiation skills, successfully upselling services and upgrades., Strengthened customer relationships through proactive problem-solving and personalized service.
Currently Studying
High School Diploma
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