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Iesha
Customer Service Representative
Contacto
Competencias
Demonstrated experience with Chat & Written Customer Support.
Demonstrated experience with Data Entry & Information Accuracy.
Demonstrated experience with Customer Service.
Demonstrated experience with Microsoft Word & Excel.
Demonstrated experience with Computer & Technology Skills.
Educación
Resumen
Customer Service Representative open to new opportunities
Experiencia
Customer Service Representative
Assist customers while following company procedures, policies, and quality expectations.. Document customer interactions and accurately enter information into computer systems.. Use multiple systems and digital resources to research information and resolve customer concerns.. Communicate professionally with customers and maintain a calm, service-focused approach.. Protect customer information and follow required privacy and security procedures.
Call Center Representative
Conducted customer interactions while accurately collecting and entering information.. Followed scripts, instructions, and quality requirements while maintaining professional communication.. Worked with computer-based systems and maintained attention to detail during repetitive tasks.
Customer Service Representative
Provided customer support in a call center environment while following established procedures.. Entered and verified customer information and maintained accurate records.. Handled customer questions professionally and worked toward efficient resolutions.
Customer Service Representative
Provided remote customer service and support using computer-based systems.. Communicated clearly with customers and followed client-specific procedures.. Managed customer interactions independently while maintaining accuracy and professionalism.