Indira - Customer Service Professional with 3+ years in BPO industry

Ciudad Sandino, Managua Department, NicaraguaRemotoen

Gained over three years of experience in the BPO industry, starting as a Tier One agent.

Handled money transfer transactions for customers in a high-volume service environment.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced in the BPO sector with a focus on client assistance and transaction management.

Developed communication skills and customer service expertise in diverse client interactions.

Customer ServiceAdvanced

Provided assistance to clients in money transfer and customer support contexts.

Communication SkillsIntermediate

Effectively communicated with clients to resolve queries and facilitate transactions.

Transaction HandlingIntermediate

Managed financial transactions accurately within a transfer service setting.

Industry KnowledgeIntermediate

Understood BPO industry processes related to customer support and financial services.